Refund Policy

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.

To exercise your right of withdrawal from this contract, you must inform us

Peter Steger
Müggelseedamm 208
12587 Berlin
Tel. +49 170-9655560 Fax 030 2759 1106
ps@peter-steger.de

of your decision by means of a clear declaration (e.g., a letter sent by post, fax, or e-mail). You can use the enclosed template withdrawal form for this purpose, which is, however, not mandatory. You can also fill in and submit the template withdrawal form or another clear declaration electronically on our website https://shop.wildchildgin.de. If you make use of this option, you will be informed by e-mail or fax of your decision to withdraw from this contract. If you make use of this option, we will send you confirmation of receipt of such revocation without delay (e.g., by e-mail).

To comply with the withdrawal timeline, it is sufficient if you send the notification of the exercise of the right to withdraw before the expiry of the contract withdrawal period.